Last Updated: November 11, 2026
1. Introduction
Welcome to ZDD.
ZDD is the brand name used for the pet supplies website at https://zddcw.com.
This Privacy Policy explains how the operator of ZDD (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, purchase products, contact us, or submit an inquiry through our Facebook or Instagram advertisements.
By using our website, you can review how your information is handled as described below.
2. Information We Collect
Depending on how you interact with us, we may collect:
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Contact information: Your name, email address, phone number, and business contact details.
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Business information: Business name, business type, website or social media page, purchasing interests, and wholesale inquiries.
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Order information: Products purchased, order details, billing and shipping information, and transaction status.
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Website information: IP address, browser information, device information, visited pages, and interactions with our website.
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Advertising inquiries: Information you choose to provide through Meta instant forms or other advertising contact forms.
We aim to collect only information reasonably necessary for the purposes described in this policy.
3. How We Use Your Information
We use personal information to:
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Respond to wholesale inquiries and requests for product information.
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Communicate about products, pricing, availability, and ordering options.
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Process orders and provide customer support.
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Manage business relationships and respond to customer questions.
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Maintain and improve website functionality.
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Measure website usage and advertising performance.
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Detect fraud, maintain security, and meet applicable legal obligations.
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Send promotional communications where permitted by law and, when required, with your consent.
You may opt out of promotional emails by following the unsubscribe instructions or contacting us.
4. Facebook and Instagram Lead Forms
ZDD may use Meta advertising services, including Facebook and Instagram instant forms, to receive inquiries from potential customers and business buyers.
When you submit a lead form, we may receive the information you voluntarily provide, including your name, email address, phone number, business details, and purchasing interests.
We use this information to evaluate your inquiry, contact you, provide requested wholesale information, and discuss potential business opportunities.
Submitting a wholesale inquiry does not automatically enroll you in unrelated marketing communications.
Meta may separately process information according to its own privacy policies.
5. Orders and Payment Processing
Our website uses WooCommerce to support product listings and online ordering.
Payment transactions may be processed through supported third-party payment providers, including PayPal.
Payment providers handle payment information according to their own terms and privacy policies. We may receive transaction confirmations and information needed to process and support your order.
6. Cookies and Advertising Technologies
Our website may use cookies and similar technologies for website functionality, shopping-cart features, analytics, security, and advertising measurement.
Where enabled, Meta Pixel and related Meta business tools may collect information about interactions with our website to help us understand advertising performance.
Some technologies may be provided by third parties. Their processing practices are described in their respective privacy policies.
Where required by applicable law, we will provide relevant notices and choices for nonessential cookies and advertising technologies.
7. Sharing Personal Information
We may share personal information with service providers when reasonably necessary to operate our business, including:
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Website hosting and technical support providers.
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Payment processing services.
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Shipping and fulfillment providers, where applicable.
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Customer communication and order-management services.
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Advertising and analytics providers, including Meta, where applicable.
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Authorities when disclosure is required by law.
We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us, except as permitted by applicable law and their governing agreements.
[TO CONFIRM: Whether any personal information is sold or shared for cross-context behavioral advertising under applicable privacy laws, and whether an opt-out mechanism is required.]
8. Data Retention
We retain personal information only for as long as reasonably necessary to respond to inquiries, manage business relationships, fulfill orders, maintain business records, resolve disputes, and comply with applicable legal obligations.
Retention periods depend on the type of information and the purpose for which it was collected.
We review information retention practices and delete or anonymize information when it is no longer needed, subject to applicable legal requirements.
9. Data Security
We take reasonable steps to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
10. Your Privacy Choices and Rights
Depending on applicable law, you may have the right to:
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Request access to personal information we hold about you.
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Request correction of inaccurate information.
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Request deletion of eligible personal information.
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Opt out of certain marketing communications.
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Exercise additional privacy rights available in your jurisdiction.
To submit a privacy request, please contact us using the information below.
We may need to verify your identity before processing certain requests.
11. International Data Processing
Because ZDD serves customers in different countries, personal information may be processed or stored outside your country or region.
Where legally required, we will take appropriate steps to protect personal information in connection with international data transfers.
12. Children’s Privacy
Our wholesale services are intended for adults and business customers, not children.
We do not knowingly seek to collect personal information from children under the age of 18 through our wholesale inquiry forms.
If you believe a child has submitted personal information, please contact us.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our business, website, services, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date on this page.
14. Contact Us
For questions about this Privacy Policy, requests to access, correct, or delete your personal information, or inquiries about how we handle your data, please contact us:
Brand: ZDD
Website: https://zddcw.com
Email: zmh875003137@gmail.com